Terms & Conditions

1. Introduction

Welcome to Parodhiye E-Commerce LLP (“Parodhiye,” “we,” “us,” or “our”). These Terms & Conditions (“T&C”) govern your access and use of Parodhiye.com and our services. By using our platform, you agree to abide by these terms.

2. Definitions

  • “User”: Any person who accesses or uses the platform, including buyers and sellers.
  • “Vendor”: Any business or individual selling products on Parodhiye.
  • “Products”: Goods listed on the platform for sale.
  • “Order”: A purchase made through the platform.

3. User Eligibility

  • Users must be at least 18 years old or have parental consent.
  • By registering, you confirm that the provided information is accurate.
  • We reserve the right to suspend or terminate accounts if false information is detected.

4. Account Registration & Security

  • Users must create an account to make purchases.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any unauthorized use of your account should be reported immediately.

5. Products & Services

  • We strive to ensure accurate product descriptions and pricing, but errors may occur.
  • Product images are for representation only and may vary from actual products.
  • Vendors are responsible for product quality, packaging, and timely delivery.

6. Pricing & Payments

  • Prices are listed in INR (Indian Rupees) and include applicable taxes.
  • We support multiple payment methods, including credit/debit cards, UPI, net banking, and wallets.
  • Orders are only processed after successful payment confirmation.

7. Order Processing & Delivery

  • Orders are shipped based on estimated delivery timelines.
  • We are not liable for delays due to unforeseen circumstances (e.g., weather, strikes, courier issues).
  • Users must provide accurate shipping details.

8. Cancellation Policy

  • Users can cancel an order before dispatch.
  • We reserve the right to cancel orders due to pricing errors, stock unavailability, or fraud suspicion.
  • Refunds (if applicable) will be processed within 7-10 business days.

9. Return & Refund Policy

  • Users may request a return/refund based on our Return & Refund Policy.
  • Products must be returned in unused condition with original packaging.
  • Refund processing time varies based on the payment method used.

10. Vendor Policies

  • Vendors must comply with legal and ethical standards for selling products.
  • Misrepresentation, counterfeit goods, or policy violations may result in account suspension.
  • Parodhiye reserves the right to remove or ban any vendor violating our policies.

11. Intellectual Property Rights

  • All content on Parodhiye.com (logos, designs, text, images) is owned by Parodhiye or its licensors.
  • Unauthorized use, reproduction, or distribution of content is strictly prohibited.

12. Prohibited Activities

Users agree NOT to:

  • Engage in fraudulent transactions.
  • Use automated bots for purchasing or data extraction.
  • Upload harmful software (viruses, malware, etc.).
  • Violate any Indian laws or regulations.

13. Limitation of Liability

  • We are not liable for indirect damages, lost profits, or business interruptions.
  • Our liability is limited to the amount paid by the user for the disputed transaction.
  • Vendors are solely responsible for the quality and legality of their products.

14. Dispute Resolution

  • Any disputes will be settled through negotiation first.
  • If unresolved, disputes will be subject to arbitration under Indian Arbitration & Conciliation Act, 1996.
  • Jurisdiction for legal matters is Morbi, Gujarat, India.

15. Changes to Terms & Conditions

We may update these terms from time to time. Users will be notified of significant changes via email or platform notifications.

16. Contact Us

For any queries regarding these terms, contact us at:

Email: aavo@parodhiye.com

Address: 1st Floor, Office No.31, Shree Hari Chamber-2, Lalpar Road, Lalpar, Morbi, Gujarat – 363642