Shipping & Cancellation Policy

1. Shipping Policy

1.1 Shipping Locations

  • We deliver across India.
  • International shipping is currently not available.

1.2 Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed the next business day.

1.3 Estimated Delivery Time

  • Standard delivery: 5-7 business days.
  • Express delivery: 2-4 business days (subject to availability).
  • Delivery times may vary due to unforeseen circumstances such as weather conditions, lockdowns, courier delays, or national holidays.

1.4 Shipping Charges

  • Free shipping on orders above ₹599.
  • Orders below ₹599 will incur a shipping fee based on location and package weight.
  • Express shipping charges are calculated at checkout.

1.5 Tracking Information

  • Once the order is dispatched, a tracking ID will be sent via email/SMS from our courier partner.
  • Users can track their orders through our website or the courier partner’s website.

1.6 Failed Deliveries & Reattempts

  • If a delivery attempt fails due to an incorrect address, unavailability, or refusal to accept, re-delivery will be attempted twice.
  • After multiple failed attempts, the order may be cancelled and refunded (excluding shipping charges).

2. Cancellation Policy

2.1 Order Cancellation by Customers

Before Shipment:

  • Orders can be cancelled within 24 hours of placing the order for a full refund.
  • To cancel, contact our support team at aavo@parodhiye.com.

After Shipment:

  • o Once the order is shipped, it cannot be cancelled.
  • o Users may initiate a return after delivery as per our Return & Refund Policy.

2.2 Cancellation by Parodhiye

We reserve the right to cancel an order in the following cases:

  • The product is out of stock.
  • Payment issues or suspected fraudulent transactions.
  • Incorrect shipping details provided by the user.
  • Any unforeseen circumstances affecting fulfilment.

Refunds for cancelled orders will be processed within 7-10 business days.

3. Contact Us

For any queries regarding these terms, contact us at:

Email: aavo@parodhiye.com

Address: 1st Floor, Office No.31, Shree Hari Chamber-2, Lalpar Road, Lalpar, Morbi, Gujarat – 363642